Harte Hanks (HHS) – A Change In Tone; Initiates Share Repurchase Authorization


Wednesday, May 03, 2023

Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world’s premier brands including Bank of America, GlaxoSmithKline, Unilever, Pfizer, HBOMax, Volvo, Ford, FedEx, Midea, Sony, and IBM among others. Headquartered in Chelmsford, Massachusetts , Harte Hanks has over 2,500 employees in offices across the Americas, Europe and Asia Pacific .

Michael Kupinski, Director of Research, Equity Research Analyst, Digital, Media & Technology , Noble Capital Markets, Inc.

Jacob Mutchler, Research Associate, Noble Capital Markets, Inc.

Refer to the full report for the price target, fundamental analysis, and rating.

Soft Q1 results.  The company reported Q1 revenue of $47.1 million, missing our estimate of $50.4 million by 6.5%. Adj. EBITDA in the quarter was $2.7 million, 21.8% lower than our estimate of $3.4 million. While we had anticipated a tough quarter, the results reflected softer than expected operating results in its Customer Care and Marketing Services segments.  

Not as resilient as once thought. The economic headwinds have created anxiety with businesses, which have delayed or cancelled some campaigns. While we continue to anticipate revenue strength in its Fulfillment and Logistics business, this is low margin and will not be enough to offset the higher margin revenue weakness. 


Get the Full Report

Equity Research is available at no cost to Registered users of Channelchek. Not a Member? Click ‘Join’ to join the Channelchek Community. There is no cost to register, and we never collect credit card information.

This Company Sponsored Research is provided by Noble Capital Markets, Inc., a FINRA and S.E.C. registered broker-dealer (B/D).

*Analyst certification and important disclosures included in the full report. NOTE: investment decisions should not be based upon the content of this research summary. Proper due diligence is required before making any investment decision.